How to contact Glorvix
This is the official Glorvix.com contact page. There are three easy ways to contact Glorvix, and every enquiry reaches the same team of strategists:
- Send a message. The form on this page is the quickest option. Tell us a little about your business and a strategist will review it before replying.
- Email us at hello@glorsvix.com. Email works well if you want to attach a brief, a request for proposal or screenshots of an issue you have spotted.
- Call us. Our US and Australian phone numbers are listed at the top of this page. If we miss your call, send a quick email or message so we can call you back at a time that suits you.
What to include in your enquiry
The more we know, the more useful our first reply will be. If you can, include:
- Your website address and the country or city you serve
- The services you are interested in, such as SEO, PPC, a new website or an app
- Your main goal, for example more local enquiries, more online sales or a faster website
- Any deadlines, such as a launch date or a busy season
- Your approximate monthly budget, if you have one in mind
Don’t worry if you don’t have all the answers yet. Working that out is part of our job. Once we reply, we may ask for read-only access to Google Search Console to make your audit more accurate, and we will explain exactly how to grant it. Please never send passwords by email.
Contact Glorvix in Australia
We work with businesses right across Australia. To contact Glorvix in Australia, call the Australian number above, email us or use the form. Phone enquiries are handled during business hours, Monday to Friday, on Australian Eastern Time (AEST, or AEDT while daylight saving applies). Queensland doesn’t observe daylight saving, so we confirm call times in local time for Gold Coast clients to avoid any mix-ups.
If you are based in one of our main Australian markets, these pages explain how we help local businesses:
- Sydney: Glorvix Sydney covers local SEO and digital marketing for businesses across Greater Sydney.
- Melbourne: Glorvix Melbourne explains how we help Melbourne businesses grow online.
- Gold Coast: Glorvix Gold Coast explains how we help Gold Coast businesses get found online.
Elsewhere in the country? Because we work by phone, email and video call, we can help businesses anywhere in Australia. Visit Glorvix.com Australia for an overview of our Australian services.
Contact Glorvix in the USA
US businesses can reach us through the form, by email or on the US phone number listed above. We schedule discovery calls to suit your time zone, whether you are on Eastern, Central, Mountain or Pacific time, so a business in New York and one in California can both book a call at a sensible hour.
Learn more about how we work with American businesses, from local law firms to national e-commerce brands, on Glorvix.com USA.
What happens after you get in touch
Contacting us never commits you to anything. Here is what to expect:
- We reply. We aim to reply within one business day, usually with a few questions or suggested times for a call.
- Free audit. For SEO and marketing enquiries, we review your website, rankings, competitors and, where relevant, your ad accounts.
- Discovery call. We talk through your goals, budget and the audit findings, and answer your questions about how we work.
- Written proposal. We send a proposal covering scope, deliverables, timelines and fees. Our monthly SEO packages are listed on the pricing page, while websites, apps and other projects are quoted after the call.
If we don’t think we are the right fit for your business, we will tell you and, where we can, point you in a better direction.
Existing clients and support
Already working with us? Your strategist is your first point of contact for questions about priorities, timelines or reporting. For dashboards, monthly reports and invoices, log in to your Glorvix client account. If you can’t access your account, email hello@glorsvix.com with your name and company and we will help you get back in.
We will never ask for your password by phone or email. If you receive a message claiming to be from us that asks for login details or payment to an unfamiliar account, read our guidance on verifying genuine Glorvix messages and let us know.
Guest posts and partnerships
We welcome ideas from writers, agencies and technology partners. If you would like to contribute an article to the Glorvix blog, please read our write for us guidelines before you pitch, so your idea reaches the right person with everything we need to review it.
For partnership, referral or media enquiries, email hello@glorsvix.com with a short summary of your proposal in the subject line. We read every message, although we can only reply to proposals that are relevant to our clients.